It begins with a specific goal – to provide the highest quality of care and service to our tenants. It is achieved through a unique perspective – to treat our tenants' buildings as if we had our own offices there. We call it TLC: Tenant Loving Care.
Canderel’s philosophy is to take a flexible approach, adapting building administration practices to client specifications. This establishes a strong relationship from the outset, which is further solidified by our conscientious attention to technology, aesthetics, the environment and safety.
Effective teamwork, expectation setting and communication also play important roles in delivering quality service. The leasing staff and property managers work with the rest of the organization to ensure all members of the management team are aware of promises made at lease signature. This ensures that everyone within the organization is aligned to meet and exceed clients’ expectations.
Our high level of service is complimented by a state-of-the-art Asset Management reporting system designed to respond to the requirements of the most demanding financial institutions and partners. Reports are available regularly to owners and are easily accessible in a secure online environment.
Our focus on total tenant satisfaction has resulted in each of our buildings meeting or exceeding class ‘A’ standards in building maintenance. It has also earned us a reputation as effective managers, able to efficiently control operating costs while providing exceptional customer service.
|Utilize our integrated tenant/building operator/vendor workflow system|